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We like to think of ourselves as an extension of the teams we serve and the 30,000+ locations we support. We measure our success based on the success of our clients. How can we help you do the same?

“I have worked with UMI for many years at various brands and they are truly terrific partners! Their ability to dive into a brand, assist on every level, support franchisees, and make my team’s life easier is outstanding. No project is too small, too big, or too hard for UMI, even when we continue to push the timeline or the budget, they always find a way to exceed our expectations. I would recommend UMI to anyone looking for an agency to help them improve on their performance.”

-Glenn Lunde (CEO, Togo’s)

“Simply put, the team at UMI makes our marketing teams lives easier. They understand our brands and the intricacies of our different lines of business in a way that is extremely helpful. No request we send to them is too big or too small and they always deliver with a positive attitude and the guest experience in mind!”

-Anne Wilde (Brand Director, Einstein Bros.)

“From Tropical Smoothie Cafe to GFG, I take UMI wherever I land because they have a talent for supporting me and my team on every level with a positivity and enthusiasm that can’t be beat. They take on the brand challenges as their own and truly become part of the team! Working with the UMI team is incredibly easy and they NEVER say no to the last minute requests! We couldn’t do it without UMI!”

-Kate Fortune (Director of Marketing, Hot Dog on a Stick and Pretzelmaker)

“UMI has continued to be my secret weapon over the years! The support they provide the brand, my team and the franchise community is invaluable and unmatched. They truly make our lives easier and always have our back and best interest at heart! UMI isn’t just a partner, they are a part of our team!”

-Lisa Dimson (CMO, Your Pie)

“UMI has been our production partner for 6 years. The UMI team manages national promotions, toolkit support and franchisee requests with ease and the level of support they provide is tremendous. Without their project management services and keen attention to detail, we would not be able to smoothly launch promotions and other programs throughout the year. As an added value, they are a pleasure to work with and always respond to our requests with a virtual smile.”

Jenifer Perrett (VP of Integrated Marketing, Tropical Smoothie Cafe)

“The team at UMI is always able to come up with great marketing ideas that help my business grow and connect with my local community.”

-Kevin Jennings (Franchisee, Tropical Smoothie Cafe)

“The portal is just bada**! It just looks Rock N’ Roll. To be able to go on to this site and do a local mailer and drag it into your cart and be done with it is really amazing…everything’s right there for our franchisees”

-Chris Kramolis (CEO, Rock N’ Roll Sushi)

“Freddy’s is a unique, rapidly-growing brand, and we believe UMI’s turn-key nature and dedication to the success of their clients through innovative marketing solutions make them the perfect partner to help us achieve our short- and long-term goals.”

-Erin Walter (Vice President of Brand Marketing, Freddy’s Frozen Custard & Steakburgers)

  2. Our accomplishments stem from our core values and commitment to providing an unparalleled experience for your business. It is our greatest passion to help our clients succeed.
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